Hi
First post so hopefully following correct procedure.
Bosch Exxcel 1200 Express washing machine is not completing the set programme in the set time for some reason. Have tried a couple of different programmes with the same result - the machine continues to wash and the timer shows as 1 min remaining. This means the machine can only be used when we are on hand to stop it manually. To finish the wash we have to stop the current programme and begin the seperate rinse programme. The rinse programme finishes normally and the clothes are free of water.
At first I had thought it might be the programme board that was the problem, but am now thinking it may be something during the wash, rinse, spin and drain parts of the cycle thats preventing the programme to work properly. However as the rinse programme I manually use runs through to completion I am puzzled how any of the wash, rinse, spin and drain stages cannot be working on the original programme used. When I manually stop the wash programme there does seem to be some soapy water remaining which makes me think its the rinse stage thats the problem. The drum seems to turn normally during wash and spin. At the bottom front of machine there is a black pullout hose and seperate twist cap. Water can be drained from the black hose but the cap turns but doesn't seem to come off and I dont want to force it. I cannot find the manual (or download one) so cannot try cleaning any filter.
The machine is around 4 - 5 years old and already been fitted with a reconditioned drum a couple of years ago. Other than that it has been problem free. I was going to call out an engineer but am now thinking that if this was going to be a costly repair then I would be as well just buying another machine although would obviously prefer not to. Better things to spend cash on but I cannot restrict the use of the machine to times I am there to manually stop the programme.
Any assistance would be appreciated.
First post so hopefully following correct procedure.
Bosch Exxcel 1200 Express washing machine is not completing the set programme in the set time for some reason. Have tried a couple of different programmes with the same result - the machine continues to wash and the timer shows as 1 min remaining. This means the machine can only be used when we are on hand to stop it manually. To finish the wash we have to stop the current programme and begin the seperate rinse programme. The rinse programme finishes normally and the clothes are free of water.
At first I had thought it might be the programme board that was the problem, but am now thinking it may be something during the wash, rinse, spin and drain parts of the cycle thats preventing the programme to work properly. However as the rinse programme I manually use runs through to completion I am puzzled how any of the wash, rinse, spin and drain stages cannot be working on the original programme used. When I manually stop the wash programme there does seem to be some soapy water remaining which makes me think its the rinse stage thats the problem. The drum seems to turn normally during wash and spin. At the bottom front of machine there is a black pullout hose and seperate twist cap. Water can be drained from the black hose but the cap turns but doesn't seem to come off and I dont want to force it. I cannot find the manual (or download one) so cannot try cleaning any filter.
The machine is around 4 - 5 years old and already been fitted with a reconditioned drum a couple of years ago. Other than that it has been problem free. I was going to call out an engineer but am now thinking that if this was going to be a costly repair then I would be as well just buying another machine although would obviously prefer not to. Better things to spend cash on but I cannot restrict the use of the machine to times I am there to manually stop the programme.
Any assistance would be appreciated.
