I've just revived my ununsed BT phone line with a landline and broadband from Plusnet and in the process I ported in my number that was previously on Sipgate.
It seems to work ok but the bizarre thing is I cannot ring in to my landline from my main mobile which is on Vodafone. I can ring in on a spare mobile I have on Tesco Mobile but when I use the main mobile it just cuts off and the phone never rings.
If I do a 1471 the number is there but the call never really completed. On my DECT cordless it shows as a missed call but neither that phone nor a normal corded phone rings.
I've asked Plusnet and they can't work it out. They reckon I need to ask Vodafone, which I may, but I can't work out how or why one particular phone could fail to make my landline ring?
It seems to work ok but the bizarre thing is I cannot ring in to my landline from my main mobile which is on Vodafone. I can ring in on a spare mobile I have on Tesco Mobile but when I use the main mobile it just cuts off and the phone never rings.
If I do a 1471 the number is there but the call never really completed. On my DECT cordless it shows as a missed call but neither that phone nor a normal corded phone rings.
I've asked Plusnet and they can't work it out. They reckon I need to ask Vodafone, which I may, but I can't work out how or why one particular phone could fail to make my landline ring?