Okay so this is a nightmare, sorry for the anger in this post, I'm not normally so wound up.
It's taken 3 freaking weeks for my internet to get activated (I need internet for my job), after waiting 5 weeks for BT to activate my phoneline.
Finally I get the text and expect to arrive home for my internet to be working and ready, except it's not. I restart everything, change the microfilters, all the normal stuff but still no luck so I ring PlusNet.
PlusNet tell me to do the checks I've already done, minus opening the master socket to use the test Socket.. So I tried that and still no luck. Problem is, not so long ago one of my family members who's helping with moving in ripped the extension wire out of the Master Socket (the wire lead to an extension upstairs), and I'm pretty sure in doing this he damaged the box somehow. I looked at the wiring inside, and a couple of wires seem to be leading nowhere, and I have no idea where to go from here.
I'm not paying PlusNet to come fix it, considering they've been so very helpful so far, I'd rather just do it myself.
If anyone has any idea how the wiring works inside a master socket, please let me know.
Bear in mind I'm an absolute beginner with wiring, although now's a good a time as any to learn?
Thanks in advance,
Matt
It's taken 3 freaking weeks for my internet to get activated (I need internet for my job), after waiting 5 weeks for BT to activate my phoneline.
Finally I get the text and expect to arrive home for my internet to be working and ready, except it's not. I restart everything, change the microfilters, all the normal stuff but still no luck so I ring PlusNet.
PlusNet tell me to do the checks I've already done, minus opening the master socket to use the test Socket.. So I tried that and still no luck. Problem is, not so long ago one of my family members who's helping with moving in ripped the extension wire out of the Master Socket (the wire lead to an extension upstairs), and I'm pretty sure in doing this he damaged the box somehow. I looked at the wiring inside, and a couple of wires seem to be leading nowhere, and I have no idea where to go from here.
I'm not paying PlusNet to come fix it, considering they've been so very helpful so far, I'd rather just do it myself.
If anyone has any idea how the wiring works inside a master socket, please let me know.
Bear in mind I'm an absolute beginner with wiring, although now's a good a time as any to learn?
Thanks in advance,
Matt