I have sent up an alarm today, however, I have a fault listed as a tamper with one of the sensors. I have tried to delete this fault by 'clearing the fault" but it won't delete. Please help!
Yale house alarm fault issues
- Thread starter Kate999
- Start date
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let's assume that the device actually has a tamper condition.
Dismount it and look at the spring or whatever. Take the batteries out. Get new batteries.
Have it in your hand, go back to the panel, clear the fault, put the new batteries in the device while pressing the spring. What happens?
It will do no harm for you to tell us what model of alarm you have.
Check the manual for how to turn Tamper off (as you would do when changing batteries)
The neighbours will be less irritated if you take the siren off the wall and wrap it in cushions while you work.
Dismount it and look at the spring or whatever. Take the batteries out. Get new batteries.
Have it in your hand, go back to the panel, clear the fault, put the new batteries in the device while pressing the spring. What happens?
It will do no harm for you to tell us what model of alarm you have.
Check the manual for how to turn Tamper off (as you would do when changing batteries)
The neighbours will be less irritated if you take the siren off the wall and wrap it in cushions while you work.
M
mdf290
In all likelihood this will be a door contact. This can happen if the device has been installed incorrectly. Sometimes if the door contact is placed against a moulded bevel on a a pvc door or window surround it means the tamper spring does not compress enough to close the microswitch.. In these cases just a small piece of card packing is required behind the tamper spring outlet hole in the sensors backplate.
Other than this if the device is correctly installed just try removing the device from the system using devices/remove device and then adding it back into the system using devices/add device.
Other than this if the device is correctly installed just try removing the device from the system using devices/remove device and then adding it back into the system using devices/add device.
All sorted, thank you for your help. I had stuck up the sensors with adhesive stickers, but drilled them up this morning and the fault has gone.
Thanks to all for your help.
Thanks to all for your help.
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M
mdf290
Yep best way , not only does the adhesive sticker mean the spring does not compress enough but in a humid atmosphere like a kitchen/cooking the self adhesive tape can fail leading to the spring pushing the sensor off and causing a false alarm.
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