Beko outdoor freezer not working (turning on then off)

[JackZ]

Hi,
I have a problem with my Beko outdoor freezer which I keep in the garage. I have tried troubleshooting it today but failed so any help would be greatly appreciated.

The symptoms are as follows:
- when I plug the freezer the lights turn on and remain on
- the compressor and fan also start running but after a few seconds they shut down
- if I unplug the freezer and plug back on, the same thing happens: compressor and fan turn on and then off

Any ideas what could be going wrong and if this an expensive fix?

Thanks!

 

[captaincaveman1]

Really need the model number and age to help you

 

[JohnD]

is it a frost-free freezer?

 

[JackZ]

Yes, it is a frost-free freezer. It is a Beko TZDA 627 F. I am not exactly how old it is now but probably 3 years old.

 

[captaincaveman1]

This model has electronic control and given that both the compressor and fan stop its likely that the board or the ntc (temp sensor) will be at fault

 

[JackZ]

Thank you! Do you think this is worth repair or is it cheaper to buy a new one?

 

[captaincaveman1]

The pcb is about £60 and is placed at the back at the top and is easily removed

 

[JackZ]

Thanks!

 

[wheelybobs]

Hi, are you sure that it's not the ambient temperature that's too low? After all we're in the middle of winter....cold garage!!!!!

 

[JackZ]

Hi Wheelybobs, it's been a while since I logged onto this account. FYI, this freezer is meant for outdoor use and operating ambient temperature starts at -15degrees...It had been working fine (even in winter) for 3 years.