Apologies as I know there is another post on this but having sort of different problems.
We are getting regular throughout the day, drops in connection ranging from a few minutes to well over an hour.
Time of day and night can be any time too.
The strange thing is that the when the connection drops the signal still is showing as full strength on all devices (it never shows no internet connection).
This has happened over the last month or so and the only difference is it is no behind a new TV rather then on a shelf underneath the old one (itself and everything else is still in the same place). However, the drop in connection did not happen at the same time as the new tv.
We did get changed to channel 11 to see if that made a difference but no one from tap talk called us back to check (in any case, we still had the same problem).
I've been speaking to talk talk again recently, but they have said there is no issue with the line.
They said they would send an engineer over but if the fault was not found to be that of talk talk, I would be charged around £60 which I have refused.
I would expect an engineer as part of my service and if the fault wasn't that of talk talk, then they just simply wouldn't fix it (rather than charge me for the privilege of just telling me).
Anyway, I did offer to replace the router and connectors if they sent me a new one to rule out a router issue (and said I would send it back if it wasn't the router), but they refused on the basis that only an engineer can fit a new router (seriously!!!).
So I guess I have two questions;
1. Is there any thoughts on what the issue is!
2. Is the TV (new smart TV) likely to cause this interference even though it was working ok at the start?
Thanks in advance as I'm losing the will with my wireless at the moment.
We are getting regular throughout the day, drops in connection ranging from a few minutes to well over an hour.
Time of day and night can be any time too.
The strange thing is that the when the connection drops the signal still is showing as full strength on all devices (it never shows no internet connection).
This has happened over the last month or so and the only difference is it is no behind a new TV rather then on a shelf underneath the old one (itself and everything else is still in the same place). However, the drop in connection did not happen at the same time as the new tv.
We did get changed to channel 11 to see if that made a difference but no one from tap talk called us back to check (in any case, we still had the same problem).
I've been speaking to talk talk again recently, but they have said there is no issue with the line.
They said they would send an engineer over but if the fault was not found to be that of talk talk, I would be charged around £60 which I have refused.
I would expect an engineer as part of my service and if the fault wasn't that of talk talk, then they just simply wouldn't fix it (rather than charge me for the privilege of just telling me).
Anyway, I did offer to replace the router and connectors if they sent me a new one to rule out a router issue (and said I would send it back if it wasn't the router), but they refused on the basis that only an engineer can fit a new router (seriously!!!).
So I guess I have two questions;
1. Is there any thoughts on what the issue is!
2. Is the TV (new smart TV) likely to cause this interference even though it was working ok at the start?
Thanks in advance as I'm losing the will with my wireless at the moment.