Alarm servicing / maintenance contracts

garrymum · 12 Nov 2007

Had my old alarm (at old house) installed and serviced / maintained annually by the alarm company. Came in very useful as it covered call out charges and all parts. Came in useful when the alarm would not turn off after a power cut.

Anyway, rang the company and they will maintain my current alarm (Veritas R8) but because they did not install it, will not cover the parts, I would need to pay for these.

Given, that is the main reason for taking out the cover, it seems pretty pointless.

Does anyone know of any alarm companies in the Leeds, West Yorkshire area who cover these alarm systems fully (call out, labour and parts)?

TIA

joe-90 · 13 Nov 2007

How much are they charging you per year? Alarm equipment isn't very expensive and is reliable, so a cheaper contract without parts is the best solution. You should get one for less than £50 per year.

saxondale · 13 Nov 2007

We would have still charged after the power cut fault, your first company sound very, very good (or very, very nieve).

Its normal for us not to cover equipment we didn`t install, and you do pay more in the long run for "fully comp. cover"

Price up standard service from a few local firms and the slightly more expensive one should give you a halfway house,ie not charge for the silly little things

garrymum · 13 Nov 2007

joe-90 said:
How much are they charging you per year? Alarm equipment isn't very expensive and is reliable, so a cheaper contract without parts is the best solution. You should get one for less than £50 per year.

At the old house, I paid about £40 per year. This covered everything. They are now quoting £59 for the first year, dropping to £49 thereafter.

saxondale · 14 Nov 2007

At the old house, I paid about £40 per year. This covered everything. They are now quoting £59 for the first year, dropping to £49 thereafter.

nieve then - thats far too cheap to provide the service they are giving, I can see why you wanted to keep them - whats the average from the other local companies?

garrymum · 14 Nov 2007

saxondale said:
At the old house, I paid about £40 per year. This covered everything. They are now quoting £59 for the first year, dropping to £49 thereafter.

Click to expand...

nieve then - thats far too cheap to provide the service they are giving, I can see why you wanted to keep them - whats the average from the other local companies?

TBH I haven't got any other quotes yet, given the deal I had at the previous company I have only contacted them.

breezer · 14 Nov 2007

I think there is a catch.

look at it this way ££40

1 call out, some one come out he needs to be paid, say £10.
waear nd tear on vehicle, paper work (printed) and all sundries , phone calls etc lets say £5

part changed lets say £10

that adds up to £25

later in year same thing, =£25

alarm gets a regular service =£25

all cosst £75 you paid £40 that company wont stay for long

or try this

no call outs just service =£25

£15 profit its not a lot is it?

yes stacke em hig sell em cheap, not really going to work though is it?

oh and monitoring is extra

SecuritySupplies · 19 Nov 2007

£40 LOL

garrymum · 23 Nov 2007

They must have had faith in their products. It's a long running company, I had no problems with them at all.

Just because they aren't putting extortionate mark up on things does not make them nieve.

joe-90 · 23 Nov 2007

If you know them and trust them then go with them. It's a pretty good deal. I know companies that charge around £100 for that sort of cover.

masona · 23 Nov 2007

My alarm servicing cost £80 per year

saxondale · 23 Nov 2007

garrymum said:
They must have had faith in their products. It's a long running company, I had no problems with them at all.

Just because they aren't putting extortionate mark up on things does not make them nieve.

not an extortionate mark up but enough to cover the costs of doing business - hence they are nieve (unless they plan to do a runner when you really need to claim on them)

alphaalarms · 23 Nov 2007

i charge 1st service £60 and there after £30 per annum!
we do not cover any parts there all extra!
i know im the best priced in my area!

Barsteward · 23 Nov 2007

alphaalarms said:
i charge 1st service £60 and there after £30 per annum!
we do not cover any parts there all extra!
i know im the best priced in my area!

Best price for who though??? and what does £30 get the customer?

saxondale · 23 Nov 2007

alphaalarms said:
i charge 1st service £60 and there after £30 per annum!
we do not cover any parts there all extra!
i know im the best priced in my area!

best price, but put your hand on your heart and say you offer the best service too

aint no way at that price your going to provide full 24hr support

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Alarm servicing / maintenance contracts

saxondale

saxondale

breezer

saxondale

Barsteward

saxondale

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