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my Worcester Greenstar 28i Junior can't ignite


 
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redbud

from United Kingdom

Joined: 17 Jul 2008
Posts: 4
Location: West Glamorgan,
United Kingdom

PostPosted: Thu Jul 17, 2008 1:21 pm Reply with quote

Hi all
I just bought a new house and the previous owner installed the Worcester Greenstar 28i Junior. I went out for holiday for three weeks and switched off the boiler by pressing the main switch.
When I came back from Holiday I switch it on. While showering I found there is no hot water. After checking the boiler, reset the boiler, the problem is still there.

I have called worcester and they said it is already out of the warranty period. The cost to look at it is 185 puls 60 reserve. A plumber came this noon and said that the problem is with the gas. The fire just does not ignite. When the boiler is switched on the flame indicator is green but went out after several seconds.

Can anyone give me some thoughts on this. Because this is the first house I bought in my life, I have no any experience about plumbing, heating systems, etc. So you help is really appreciated.
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Mark w

from United Kingdom

Joined: 09 Feb 2006
Posts: 16
Location: Merseyside,
United Kingdom
Thanked: 1 time

PostPosted: Thu Jul 17, 2008 4:33 pm Reply with quote

When you say the fire does not ignite do you mean a gas fire won't ignite or the boiler won't fire? Have you checked the gas meter? Is there gas to any other appliances ?
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redbud

from United Kingdom

Joined: 17 Jul 2008
Posts: 4
Location: West Glamorgan,
United Kingdom

PostPosted: Thu Jul 17, 2008 6:47 pm Reply with quote

The gas is fine because I can still do the normal cooking.

The gas meter is fine too.
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chr15

from United Kingdom

Joined: 22 Jun 2004
Posts: 574
Location: Carmarthenshire,
United Kingdom
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PostPosted: Thu Jul 17, 2008 7:08 pm Reply with quote

Sounds like you need a local RGI to call, try to get someone to recommend one to you, should hopefully be cheaper than calling worcester out.
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redbud

from United Kingdom

Joined: 17 Jul 2008
Posts: 4
Location: West Glamorgan,
United Kingdom

PostPosted: Thu Jul 17, 2008 7:16 pm Reply with quote

sorry I am totally new to all these terms. What does RGI mean?

My friend just came and said it may be the problem of gas pressure. If I can top up the gas pressure, it will work. But I don't know how to increase gas pressure.

I already found the gas adjustment screw but don't know whether this can increase pressure.
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tabs

from United Kingdom

Joined: 22 Oct 2006
Posts: 682
Location: United Kingdom
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PostPosted: Thu Jul 17, 2008 7:29 pm Reply with quote

RGI=registered gas engineer - that means registered with Corgi
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Mark w

from United Kingdom

Joined: 09 Feb 2006
Posts: 16
Location: Merseyside,
United Kingdom
Thanked: 1 time

PostPosted: Thu Jul 17, 2008 7:38 pm Reply with quote

you cant up the gas pressure , what is the system water pressure? should be at least 1 bar if its less follow the faqs top of page you are after number 6.
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redbud

from United Kingdom

Joined: 17 Jul 2008
Posts: 4
Location: West Glamorgan,
United Kingdom

PostPosted: Thu Jul 24, 2008 10:55 pm Reply with quote

what do you mean by system water pressure? Do you mean that dial in the control panel. It's 2.x something. It should be fine.

A plumber came and checked the problem. He told me that the fan stopped working. It should be the problem of the fan.

But I have a feeling that it may also be the problem of the water. Will the problem be caused by some blockage of the water channel?
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