Prior to installing my new condensing boiler my plumber assured me that he would power flush the old (30yr) system.
On the day of the installation I again asked if he was going to power flush and he told me that it was a load of boll**ks and that draining the system a couple of times was sufficient. I told him I still wanted it doing as it was part of the job specification and I had read how important it was.
Later that day the new boiler was connected and ran with no flushing having taken place. I called the manufacturers technical people who said it was essential to power flush and only after chemicals had been introduced into my old system some 24hrs before hand to loosen any crud in the rad’s and that it should take approx 5hrs for tha house size I have. They also said that their guarantee would be invalid if this did not happen.
The next day I pulled the plumber about it and insisted that the boiler be flushed separately to clear out any contamination, then the old system be flushed followed by a full system flush when the new rads were fitted. He did not use the chemical, only flushed for about 3 hrs and I don’t believe he flushed the new boiler separately at all.
Do you think I have the right to ask him to take this boiler out and fit a new one?
On the day of the installation I again asked if he was going to power flush and he told me that it was a load of boll**ks and that draining the system a couple of times was sufficient. I told him I still wanted it doing as it was part of the job specification and I had read how important it was.
Later that day the new boiler was connected and ran with no flushing having taken place. I called the manufacturers technical people who said it was essential to power flush and only after chemicals had been introduced into my old system some 24hrs before hand to loosen any crud in the rad’s and that it should take approx 5hrs for tha house size I have. They also said that their guarantee would be invalid if this did not happen.
The next day I pulled the plumber about it and insisted that the boiler be flushed separately to clear out any contamination, then the old system be flushed followed by a full system flush when the new rads were fitted. He did not use the chemical, only flushed for about 3 hrs and I don’t believe he flushed the new boiler separately at all.
Do you think I have the right to ask him to take this boiler out and fit a new one?