Fabric cond drains away immediately

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3 May 2005
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Whenever I put fabric conditioner into my Hotpoint Aquarius, it immediately disappears/drains away - all of it! This has only recently started to happen. Everything was working fine until about a week ago. Can anyone help? NB I remove and clean the dispenser drawer and its 'slot/hole' in the machine every two weeks, so I don't think it can be becuase anything is gunked up... :confused:
 
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When cleaning out the drawer you may have lost a bit or assembled the conditioner dispenser incorrectly. There are a lot of different Aqarius versions but the earlier ones had a slot in dish insert for the conditioner, with a sort of standpipe inside and a top hat cover. the conditioner can only escape when rinse water raises the level to the top of the standpipe.
 
Thanks for this - but the dish insert is there. It's weird, isn't it? Any other ideas? (and thanks again). It's a WMA 31, by the way.
 
take the whole drawer out hold it level and fill the conditioner compartment with water, then see where it comes from, it ma be it has a split

other thing to do first slowly pour water into where the conditioner goes, if it goes out as fast as it goes in, there is a split / leak
 
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Well I pulled the tray out & filled the cond slot with water & guess what? It was fine! No running-out or leaking at all. So I put it back in the machine to do a load and all the bloomin’ cond ran out again, virtually at the same time that I was pouring it in. So now I’m wondering if perhaps the machine is on a slight slope or something, and it’s a simple case of gravity! I’m going to experiment with moving it around! Thanks for your help – because of your suggestions, at least I can deduce what ISN’T the problem! :)
 
Put a spirit level against the front of the machine and make sure it is vertical. The front feet can be screwed out to level it up.
 

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