hot water going cold

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2 Jul 2006
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Hi, I've just moved into a flat with a new boiler (called the white star). We have no instruction booklet. When in the shower the hot water goes cold every 10-15 seconds and then back to hot. Does anyone have any suggestions? We're at a loss. Many thanks
 
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Blocked plate heat exchanger !

If you are renting get the landlord to fix it.

Tony Glazier
 
Thanks Chris R - it's a Ravenheat, but it says White Star - probably similary though. Do you know anything about these?
(We have brought the property so have no landlord to ask)
 
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Thanks Tony, if it's a blocked heat exchanger will I need to get an engineer?

Thanks
Kim
 

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