help, servis 1100 won\\\'t drain

charlywano · 26 Sep 2006

Desperately need w/machine fixed. It's not the pipes, I think it is the pump, the warranty on the machine has not long run out so I think the machine may be 2years old now, how likely is it that the pump could have gone? Can't get back of machine off

Sleepyhead · 26 Sep 2006

More likely blocked.
Can't help you get the back off though.

charlywano · 26 Sep 2006

How do I check the pump for blockages, plumbings not my thing, should I tip the machine sideways to get the pump out?

tockworth · 26 Sep 2006

Not recommended to tip machine on its side or back residual water at the bottom of drum may find its way up to your electrical parts/pcb etc. I assume you have checked the filter which is usually pre pump to stop foreign objects entering the pump housing. It is usually in behind a door bottom left on the machine

charlywano · 27 Sep 2006

checked filter, checked pipes, main pipe from sink was blocked but clear now, sink was draining ok so presume the blocked pipe wasn't that bad. How do I check pump or could pump be burnt out?

Sleepyhead · 28 Sep 2006

Disconnect all the pipes, take the machine out, tip it 45 degrees (don't lay it on it's side) and look underneath, you'll see the pump attached to the drain hose, it's normally bolted to the base.

charlywano · 28 Sep 2006

How do I check the pump then? I'm getting desperate now...need to sort at w/end???

Sleepyhead · 29 Sep 2006

Sleepyhead said:
Disconnect all the pipes, take the machine out, tip it 45 degrees (don't lay it on it's side) and look underneath, you'll see the pump attached to the drain hose, it's normally bolted to the base.

Have you done this? Or are you asking before you look?
It's obvious once you've looked at it how to get it out.
As to checking it, check inside the pump for anything blocking it, check the hoses for blockages and meter the pump to see if it's open circuit.

charlywano · 30 Sep 2006

Thanks, got pump out, found half of one of my daughters hair slides jammed in the rotor. Managed to get it out but not sure if other half still stuck somewhere. Didn't have star shape driver to dismantle pump, will check running in morning, leaked water from some where after..

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help, servis 1100 won\\\'t drain

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