Hi guys, just after a bit of info/advise, thanks.
GlowWorm Inset BBU 50 - GC 44 047 02
I have had the BG Homecare package for about 4 years now without any incident, till yesterday.
After an annual inspection the engineer has turned off the gas supply at the meter (BBU50 being the only gas appliance in the house). He said with all the rain that we have been having, this has come down the chimney/flue liner causing rusted holes through the flue hood.
I was not there during the inspection but I got a phone call from him informing me that the parts required are now obsolete and advising that I have a new boiler installed.
I have looked at the papework he has left and there is no detailed report whatsoever or any faulty/damaged part details. All there is, is just a brief note basically reading what I have written above.
During his phone call he did mention flue hood, draught diverter and baffles. He also said the that BBU50 was 20 years old which I find surprising because I have only owned the house for 5 years and the previous owner (who had the boiler installed), had only lived there for 4years.
From his diagnosis, would you agree that the required parts are no longer available and the only option is a new boiler ?
What are your thoughts, guys?
Thanks.
GlowWorm Inset BBU 50 - GC 44 047 02
I have had the BG Homecare package for about 4 years now without any incident, till yesterday.
After an annual inspection the engineer has turned off the gas supply at the meter (BBU50 being the only gas appliance in the house). He said with all the rain that we have been having, this has come down the chimney/flue liner causing rusted holes through the flue hood.
I was not there during the inspection but I got a phone call from him informing me that the parts required are now obsolete and advising that I have a new boiler installed.
I have looked at the papework he has left and there is no detailed report whatsoever or any faulty/damaged part details. All there is, is just a brief note basically reading what I have written above.
During his phone call he did mention flue hood, draught diverter and baffles. He also said the that BBU50 was 20 years old which I find surprising because I have only owned the house for 5 years and the previous owner (who had the boiler installed), had only lived there for 4years.
From his diagnosis, would you agree that the required parts are no longer available and the only option is a new boiler ?
What are your thoughts, guys?
Thanks.