Hi, ive recently had a whole new bathroom fitted and everything is working great except for the toilet. My problem is that the flushing cycle does not effectively flush away the waste. Once i press the full flush button, the water seems to just plonk into the pan at the front and back resulting in the base water just lifting and lowering down to normal level leaving alot of the waste(toilet paper etc) behind. There doesnt seem to be a circular water flushing motion that is the norm with most toilets. Its almost like im just pouring water into the pan and simply using gravity to displace the contents.
I have explained the problem to the supplier and he has sent out a plumber to inspect and replace the pan with an identical model believing that it was simply a faulty model. However, with the replacement i have the exact same problem and i'ts really frustrating. Especially as ive only one toilet in my house and when guests visit its embarrassing to have to warn them every time.
The type of toilet is a TC Express Toilet White Close Coupled WC & Soft Close Seat
http://www.hhbathrooms.com/toilets-160/close-coupled-toilets-181/express-toilet-coupled-15917.htm
Any help would be greatly appreciated regarding suggestions or even my rights as a consumer in how i should deal with this problem as im not satisfied.
Thanks
I have explained the problem to the supplier and he has sent out a plumber to inspect and replace the pan with an identical model believing that it was simply a faulty model. However, with the replacement i have the exact same problem and i'ts really frustrating. Especially as ive only one toilet in my house and when guests visit its embarrassing to have to warn them every time.
The type of toilet is a TC Express Toilet White Close Coupled WC & Soft Close Seat
http://www.hhbathrooms.com/toilets-160/close-coupled-toilets-181/express-toilet-coupled-15917.htm
Any help would be greatly appreciated regarding suggestions or even my rights as a consumer in how i should deal with this problem as im not satisfied.
Thanks