I have just installed a Texecom Excel panel and speech dialler in my house. Several of the internal doors have reed switches fitted and are on a circuit designated Entry/Exit so that we can set/reset the alarm at night and in the morning, passing through two of the doors on our way up or down stairs.
The problem is that the alarm panel does not trigger the dialler when the alarm is set off by the Entry/Exit circuit. The other zones trigger the dialler normally.
I have spoken to Texecom and the chap told me that I needed to use the Switch Positive connection but sadly I could not make any more sense of what he was saying than I can of the instructions in the manual. I'm not sure whether I need some rewiring or if it's just the settings on the panel.
Can anyone help me please.
The problem is that the alarm panel does not trigger the dialler when the alarm is set off by the Entry/Exit circuit. The other zones trigger the dialler normally.
I have spoken to Texecom and the chap told me that I needed to use the Switch Positive connection but sadly I could not make any more sense of what he was saying than I can of the instructions in the manual. I'm not sure whether I need some rewiring or if it's just the settings on the panel.
Can anyone help me please.