Hi!
I have the Euro 46 keypad. It’s worked fine since it was installed but I have recently discovered an issue.
The alarm sets and unsets fine with the key fobs.
The alarm sets fine with a user code or the manager code but no code will unset it.
All user accounts and the manager account are set to allow setting and unsetting of the alarm.
The issue is the same with all zones set (A) or night mode (B).
Does anyone know what the issue could be and can I fix it myself without needing a call out?
Thanks!
I have the Euro 46 keypad. It’s worked fine since it was installed but I have recently discovered an issue.
The alarm sets and unsets fine with the key fobs.
The alarm sets fine with a user code or the manager code but no code will unset it.
All user accounts and the manager account are set to allow setting and unsetting of the alarm.
The issue is the same with all zones set (A) or night mode (B).
Does anyone know what the issue could be and can I fix it myself without needing a call out?
Thanks!