Evening
Question for any qualified gas fitters.
We moved into a new build in January 2020.
Been having fun and games with a disputed bill and EON (Wouldnt get back to us, couldnt setup an account, now want full payment) and part of that has some meter issues.
The bill we have has a meter serial number that doesnt match my actual gas meter serial number (Its out by 1) which is one error from them. They asked me to take a photo of the meter.
I went to do so (Only the second time in 10 month ive checked) and since it wasnt windy, I got a whiff of gas.
Called Northern Gas Networks who sent out an engineer who quickly confirmed Ive had a 3.4 LEL gas escape on the meter outlet connection as no seal/washer had been placed in the connector.
Two questions
Can the volume of gas lost to this leak be calcuated (I found out how to convert LEL to PPM but cant see how I would get that into m3/time)
Do smart meters fitted to new builds come with warranties ? & since EON are both my current (unwanted) supplier and fitter of the meter, do they have a duty of care in the fitment of the meter.
Thanks
Question for any qualified gas fitters.
We moved into a new build in January 2020.
Been having fun and games with a disputed bill and EON (Wouldnt get back to us, couldnt setup an account, now want full payment) and part of that has some meter issues.
The bill we have has a meter serial number that doesnt match my actual gas meter serial number (Its out by 1) which is one error from them. They asked me to take a photo of the meter.
I went to do so (Only the second time in 10 month ive checked) and since it wasnt windy, I got a whiff of gas.
Called Northern Gas Networks who sent out an engineer who quickly confirmed Ive had a 3.4 LEL gas escape on the meter outlet connection as no seal/washer had been placed in the connector.
Two questions
Can the volume of gas lost to this leak be calcuated (I found out how to convert LEL to PPM but cant see how I would get that into m3/time)
Do smart meters fitted to new builds come with warranties ? & since EON are both my current (unwanted) supplier and fitter of the meter, do they have a duty of care in the fitment of the meter.
Thanks