Hi all
Many thanks for interest in this problem but I have solved it. There was an issue with the default code of the alarm engineers and the previous alarm code coincidentally being the same. Not sure what the odds of that are but we are now all armed and working.
:D
Hi hope someone can help with what I hope is a minor glitch.
We were following the instructions for changing the user code on Texecom Premier Alarm and all going well until the last step. Not sure what went wrong but the system asked if we wanted to omit User Code 1 - we said yes and it was...