Recent content by chicaguapa

Oh well. Thanks for your replies. My next question is do I claim from the pumbing & drainage cover policy or the boiler breakdown policy? The former fixed the leaking radiator and the latter fixed the 3-way valve problem.

Hi, I recently posted a question about my c/h system not working properly and about a plumber who'd replaced the control panel but that hadn't helped. I eventually bought an instant cover policy with NPower who sent someone round to solve the problem. He replaced a 3-way valve and the heating's...

Hi, No the heating is not working. We have borrowed some fan heaters for this evening. We have hot water but can't control when it starts to heat up so it's down to luck if we have enough for when we need it. But we have the immersion heater as back up anyway. I have now signed up to a...

Hi, yes we've called the original plumber a number of time to give him the chance to come back and fix it properly. We aren't getting any reply from him. I'm disappointed as he has done a bit of work for us before and was very professional. I know he is very busy but he also knows we have 2...

Hi, we have called out another plumber as we just want it fixed. Is there any redress for the other plumber who charged us £140 and didn't fix it? My mother-in-law thinks he shouldn't have been able to change the control panel because it's electrical. I can't see how a heating engineer can...

Thanks for replying. Should we call out a heating engineer then and write off the money we gave the other plumber? Although I do feel the plumber we've paid has an obligation to get it fixed, but I don't want to throw good money after bad. His card does say heating and plumbing though.

What have we got... A Glow worm Ultimate boiler in utility room with room stat in front room and RTV on 11 other radiators around the house. The water tank is in the loft and there is another tank in the airing cupboard. The system is 8 years old and was put in when the house was built. What...

Well I never! Being female (but not blonde) I chose the easiest thing to do first. So I took the shower head off so the hose dropped to the floor, then I let it run on HOT for a minute. And that seems to have done the trick. We reckon the shower's better than it's ever been so it may be that the...

Hi, we have been in the loft to measure how high the cold water tank is. There's a distance of approx 80cm between the bottom of the tank and the shower head. Does this mean it needs moving?

Hi, I've just checked and yes the shower does improve when it's set to cold. How might we check if there is an air lock/ sort it out? Is checking the bath taps something I could do or should I call a plumber in? I've just had one to put RTVs on our radiators so I'm sure he'd come back and...

Hi, the shower is a Mira Excel EV. I'm pretty sure the water for the shower comes from the cold water tank. Thanks for your help.

We have just moved into a new house (built 1998). We replaced the leaking shower in the en-suite with a Mira one and noticed immediately that it wasn't as powerful as the Aqualisa one. We've now just had our kitchen replaced and the water pressure in the shower dropped drastically. We spoke to...