After much pushing and pulling, the drum finally gave up the fight and released. However, after searching for ages for the sock, I threw caution to the wind. I switched the machine back on, put it on the lowest settings possible and prayed. It went through the wash cycle OK. Went through the...
Ok I've managed to move it slightly so I'll keep on having a go (this is a great way to relieve built up tension!). Anyway, is the pump the big black thing at the bottom? Sorry to sound so stupid but I've never done this before.
Thank you for all your help.
Yesterday my Zanussi washing machine made a weird noise on the final spin. I quickly switched it off and emptied it. Switched back on but the drum would not turn. I have only had it just over 12 months (and no I didn't take out the extended warranty - sob!).
It wasn't making any noises before...