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sorry, the outlet hose is in a stand pipe but that is attached up high to the machine and goes straight out so not hanging down.

The water is clean and coming in when we turn the water on. Looking at some other posts, it sounds like a problem with the water inlet valve. Not that we really know but it sounds a similar problem. As it is a new machine we have decided to call up for an engineer but wanted to check that it...

I need some help with a new washing machine. We have just installed it and turned the water back on. The machine is now slowly filling with water even though it is not switched on. What do we do?