new washing machine filling with water

Joined
24 Jun 2008
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Location
Coventry
Country
United Kingdom
I need some help with a new washing machine. We have just installed it and turned the water back on. The machine is now slowly filling with water even though it is not switched on. What do we do?
 
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what coulour is this water? is the outlet hose in a stand pipe?
 
The water is clean and coming in when we turn the water on. Looking at some other posts, it sounds like a problem with the water inlet valve. Not that we really know but it sounds a similar problem. As it is a new machine we have decided to call up for an engineer but wanted to check that it wasn't something we missed installing it as don't want to be charged £25 for nothing being wrong. Thanks for your replies. Nice to know you can get help quickly when we haven't got that much knowledge of these things!
 
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sorry, the outlet hose is in a stand pipe but that is attached up high to the machine and goes straight out so not hanging down.
 

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