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thanks for your help. it's been really helpful.

The timer in the picture is a "mechanical timer" they do wire up the same, and with a gravity system you may have to push a slide/switch at the back or remove a wire (by pulling it) - the instructions will state how to do this. you may even be able to keep the same back plate and just...

thanks. i do my best! ...

Hi there I only understand some basics of electrics, but hae been hearing/reading lately about a component, etc shorting to earth? what exactly does this mean? what exactly also is a short circuit, the same thing? sorry i know it probably sounds silly, but i want to know!!!! :)

yes i know i agree i need a new element as the test proved. any tips for getting them out - will it get messy? i have done plumbing jobs before so not an idiot, and i have tools, any additional advice would be great is poss...

are they easy to change? i have heard they can be hard?

ok i will, i guess it's broken up slightly inside thats why the lower reading :(

have I done the test correctly?

tested from L to N with switch OFF and reading was 10.4 ohms. is that bad? i'm assuming it is low?

ok. so i shall test for resistance between the L and N to see what reading i get. will this prove if the element is scaled then?

i have a hot water tank in my bedroom airing cupboard, and it is heated only by an immersion heater. i have no boiler, am all electric!! my hot water is not heating up very hot now, but the setting on the heater is 60ish. it has been getting like this for a while but is quite bad now...