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Hoping someone who missed the original posting can help?

Hi, hopefully someone can help. We have a Neff C7660 built-in coffee machine which is identical to the Siemens and Bosch series too so if you have knowledge of those, hopefully you will be able to help. The issue is that I can't see how the nozzle section is meant to be removed to allow...

indeed - I got the impression that he was under timing issues to get to another job or was just fed up after having to replace PCB, ignitor, cables and electrodes and gas valve to get the thing working at all and was easier to blame the flue as he didn't need to then investigate that. But...

Yes

Hi - yes, pity the other post was locked - seemed to me a more sensible thing to do was for mods to remove the offending post rather than prevent me giving any update! Anyway, the dad of a lad I coach came round to check over the flue and see what the issue was (he is a gas safe boiler man...

Your help is appreciated and I won't be doing anything myself regarding the boiler internals etc or firing up with the box door off. As a matter of interest though - if your suggestion is to start with the flue, is that a case of removing the flue and checking seals and inlet before or after...

Please do - and you did ;)

Agreed and I'd prefer to "argue the toss" with them than a) me try doing anything to the boiler or b) go round in circles with getting other engineers round! Particuarly annoying would be to be told it's the flue (which will as far as I understand to remove/check will involve damage to the...

Cirks rather than Cirt! I do Tony and I appreciate any guidance anyone can give. I'm a professional in my field and I don't begrudge paying professionals in the 'gas' field to do their job! It would just be good to avoid paying more than once....... I should add that as the Potterton...

It wasn't even igniting properly with the combustion box door off before replacing several of the bits (particuarly PCB etc) but you're probably right that there was other damage which needed to be sorted first. You mention the flue inlet, I assume as the external visual inspection doesn't...

I know you guys haven't seen/inspected it but the fact there seems to be a possible difference in opinion perhaps suggests it's not obvious? Anyway, I'd love to narrow it down to 4 things. So, fire away - flue.... ;)

:) Perhaps not common enough for Potterton to know? ;) Unfortunately neither of you that have responded are anywhere near me so trying to find a competent engineer is a bit tricky at the moment!

Thanks guys. Would it help if I told you what had been replaced? If so: Ignitor Ignitor cable PCB Ignition to electode leads electrodes sensing tube checked combustion seal ionisation electrode gas valve visual inspection of flue NTC visual inspection of outside of flue I can...

So - you can't tell me whether you agree with the Potterton chap or not and another Gas Safe guy? Why not tell me and then at least I can ask someone round to deal with it and allow us to get our boiler operational. It is diyNOT and therefore I'm not going to be doing it.....

An update on my original issue - //www.diynot.com/forums/plumbing/ignitor-burnt.335632/#2497651 Following unsuccessful diagnosis etc from the initial gas safe chap, I've gone to Potterton and got them to take care of it as part of a 1 yr warranty and repair deal. Based on the parts...

Very good questions - ones I can ask him when he returns. Unfortunately, I wasn't around while some of the servicing/checks were being done. I know the guy well so I don't have an issue with asking him. I'll update here asap. Thanks again

Thanks for previous advice - I now need a bit more! The igniter and seal have been replaced and boiler serviced. However, it now seems to fire up, fan cut in etc and then it all cuts out again after a few seconds. The plumber spoke to Potteron (he's more of a Worcester man etc) and they...

wrists accordingly slapped ;) Cover off is the furthest I was going with it. This all serves us right for having "get boiler serviced" on the whiteboard in the kitchen for too long now and not getting around to getting it done :oops:

Thanks Dan. Someone coming later today to look but at least I could give a heads-up as far as parts etc!

Just discovered we've no hot water. Boiler is Potterton Promax 24 HE Plus Checked the obvious things like boiler/water pressure etc. They're fine and no error codes on boiler. So, tried a reset and the boiler fan starts up but no ignition. So, moved to next step of investigation (after some...