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Wrong attitude? You really do make me laugh! To be told that I am to be charged £80 plus VAT for someone to come out, tap in an engineers code and then reset the user code is outrageous. A trained chimp could do that! I don't mind paying for expertise, I gladly paid for my gas engineer to come...

Hi, first post so be kind - and I know nothing much about electronics! We have just bought an empty house (that's been empty for 6 months) and there is absolutely no documentation with the Sterling 10 alarm. Is there anyway I can reset the system and obtain a user code myself without paying an...