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Mmm well. I spoke to a few of them while they were here and from what they said they've been in the game all their working lives and they've all been in their late 30's early 40's. After this experience the conclusion I came to wasn't that they were all necessarily useless but more that they...

Actually the stat in question is part of the Megaflo tank . :D He did some continuity checks on the stat and wiring and everything worked as it should so who knows maybe an intermittently faulty stat or is it a case that they either work or not? It's still working tonight so 3 days which...

Guys, Thanks to all for taking the time to reply it's really appreciated. Lots of knowledgeable input. :D After a bit of rant at them on Sunday they sent engineer number 7 out on Monday afternoon. Despite never attending my house before this chap spent 10 minutes quizzing me about the...

It's E-On - do they use contractors and not their own staff then? I do get the impression they are 'fitters' rather than engineers. WRT to the manufacturer's visit. Apparently they have a policy that if they get to three visits for the same fault they request a manufacturer visit. However, if...

The only part that's been replaced is the ignition PCB (3 times in 4 months and I'm on my 4th in two years). I don't know if the combustion has been checked but the last engineer that was here ran through the diagnostic flowcharts and it's a step in that process (check burner pressure and...

Hi, I've been googling Keston C25 problems all night and it seems I'm not alone. My boiler hasn't worked since May well apart from a few days here and there when the engineer replaces a part! Fortunately, I have a contract with a large energy supply company so haven't had to fork out...