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on further inspection I dont think the door spring is the issue. i have ordered one to e on the safe side, but took the front panel off to double check the door electrical connection and noticed the coil on the control board is blown, lots of burnt out track on the pcb. I have ordered the...

Thanks - I'm away for a couple of days but will do that as soon as i get back and let you know.

The door clasp is loose - not tight hardly any spring tension in it at all

I had a problem recently where the machine played up, stopped while full. I managed to restart and empty using spin cycle. Had a look around, door seal was split. Replaced door seal. set 95 degree wash with vinegar to clean as pretty dirty with limescale. Part way through wash the door lock...