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Ha! Fortunately, seppuku is not anymore practiced. If the builders were to all kill themselves because of their failure to properly install a VELUX, who would them repair it? But then again, "10 years warranty" on the house may mean that they will commit seppuku in case of a problem for 10 years...

Thanks a lot for the reply! Yes, I am really really in Japan (Kyoto). The builders are of course on the case and have seen the pictures but I thought I would investigate myself what happens. Secondary opinion never hurts! Sorry, no pictures of the outside since it was raining hard when I took...

I have just moved to my new home, with a VELUX installed. After one month, during a heavy rain the velux started leaking slowly from one the bottom corner. One structure at the bottom attracted my attention since it seems there is a space where there shouldn't be one. Can somebody tell me if...