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Thanks again. Your reply makes complete sense but I haven't got an engineer's code and I'm struggling to get behind the key pad!

TO SUMMARISE: I have a Texecom VERITAS 8 system installed that normally works well, including during long power cuts. However, if there is an instantaneous loss of mains power the alarm is triggered and has to be re-set. It happens only after INSTANTANEOUS power cuts. i.e. a switchover at the...

Now I know that the fault occurs in 'Zone 2' with the message 'TAMPER'. The control pad is 15 years old and has no fault location finding function 'engineer programming options' that I can see. Is there a simple way of finding which is the faulty detector?

Now I know that the fault occurs in 'Zone 2' with the message 'TAMPER'. The control pad is 15 years old and has no fault location finding function 'engineer programming options' that I can see. Is there a simple way of finding which is the faulty detector?

By coincidence, there was just another power outage. Tripped on Zone 2.

It's external and the panel is illuminated. Sorry, I meant 'instantaneous loss of mains power' i.e. just when the flip the power in the substation.

Thanks for your reply. I have bought a new battery and tried both old & new fully charged by my own charger that confirms the charge level. I always set the alarm for all zones. I suppose I could try just the downstairs zone and see if that trips. The trouble is, the instantaneous power cuts...

I have a Texecom VERITAS system installed that normally works well, including during long power cuts. The back-up battery is fully charged. However, if there is an instantaneous loss of mains power the alarm is triggered and has to be re-set. A colleague said his system had a similar fault that...