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Hi guys. My phone app is flagging up connection problems. When I press the reset button on the hub which controls the boiler no temporary network appears on my phone? The main non radiator thermostat is showing an animated WiFi symbol only. No temperature or other settings? Am I about to buy a...

Hi I just wondered if I could have some advice from the more experienced. Everything went fine, but the bolt that secures the cistern to the toilet is leaking. Do I continue to tighten it up in the hope that it seals? Do I replace it with a metal one? Oddly the base of the nut is not flush with...

Hi I read through some other posts but it's hard to spot one with exactly the same fault. Forgive me if I'm covering the same ground. I've upgraded my central heating to include smart TRVs, but now when I come to balancing the radiators I have found that two of these valves are leaking. This...

Hi there.. When wiring the universal backplate, would you take the live and neutral feed from the boiler circuit board or would you wire it separately from a junction box? I've seen both methods described, and wonder which is best practice (if any)? Thanks...

Hi wonder if anyone gave give me some direction with this ... my central heating is fine, but in the shower (mixer taps) the water is hot for a minute or so, but then runs cool (but not cold). If I turn the hot water off, wait a few seconds then turn it back on the water flows cold for a time...