Advice please - New Boiler or Not

[Zed2009]

Hi there,

We recently (6months) have moved into our first sem-detached house 3 beds. It has a combi boiler fitted in one of the bedrooms (not good) and it is rather noisy.
It is a Worcester Bosch 25Si (Old discontinued model). When we moved in we decided that we would either get it serviced and moved downstairs (pantry) OR we would get a new boiler.
Anyway, we have started to get quotes. First one was from Help-Link which were really happy with and decided to go ahead until the Engineer arrived nice and early on the agreed Saturday morning and started shaking his head on arrival and basically let us down badly. No courtesy call from Help-Link etc etc So decided to cancel them.

Second option was to get a Gas Safe engineer and go off his recommendations.

We keep getting different advice at work, friends family etc some say Worcester Worcester Worcester. The Gas Safe guy saying Baxi Duo-tec (googled this and its recommended by Which)

Sooo confused and we don't wanna be spending a fortune on something that's a) not going to last and b) ends up not being fit for purpose.

Finally, just seen on eBay guys advertising boilers fitted and supplied for £175 (I'm assuming that is labour ONLY)

Any advice would be most welcome.

Thanks
Zed
PS: Hello Agile/Tony you've help me in the past

 

[ALCPlumbing]

Personally I like to install vaillants. They are good boilers although one of the dearer brands. If you go for a plus model as opposed to a pro you will get a 7 year warranty with an approved installer.
They are very reliable and easy to service/maintain.

 

[Agile]

Glad to be able to help but I am too far away to fit a new boiler ( and I would charge a lot more than £175 too ).

The Duotec is probably not too bad for a budget boiler.

But many of us like the design of the Intergas though.

Tony

 

[newbuildinstaller]

Baxi Platinum 10 year warranty
Baxi DuoTec 7 year warranty
Ideal Logic + 7 Year warranty

All fantastic mid range boilers

NEVER get Worcester they are mid range boilers priced as top end. Worcester supporter are mainly middle class people that have bought into the advertising and have to point of refferance as to what is a good boiler. IE the swapped a old floor standing lump for one and its the best thing ever!

NEVER listen to Which about boilers, Im sure they once ranked Pottertons aftersales higher than Baxi's (when they are the same company)

 

[Tibbot]

just seen on eBay guys advertising boilers fitted and supplied for £175 (I'm assuming that is labour ONLY)

If this shapes your expectation, in any way, my advice is to stay as you are.

 

[mcmoby69]

worcester, vaillant, glowworm all full of plastic.
duotech has brass diverter valve (last time i looked)

new boiler on an old system will need a full flush and a filter to protect the boiler. no filter needed if you go for an intergas.
5yr warranty when fitted by a platinum installer.

I'm in lancs!

(well ideal did it the other day )

 

[simond]

The people saying Worcester Worcester have presumably got one. They , unlike everyone else you've canvassed, don't have anything to gain.

If I can help you with Vaillant, yes it has a 7yr warranty offered to any installer with a pulse.

When you have a problem, I'll recount my most recent experience with a customer with a noisy boiler (1 yr old*) when I rang the Vaillant repair line(sorry I mentioned this in another thread too, I was so impressed);

- It took 9 minutes for them to answer the phone
- a message suggested they would not take the call if the boiler was less than 6 months old, the customer should recall the installer
- They tried to sell my customer a Homeserve warranty on their other appliances
- they then tried to sell my customer a £40 CO detector for £30 (special offer, had to accept there and then when the engineer called.

*the boiler, not the customer

We normally fit Worcester, but the customer expressly asked for Vaillant, which we used to fit lots of. After the phone call, he is now questioning his choice.

I did point out that if we'd made the call in Winter, a 20-30 minute wait and then getting cut off was more typical.

 

[Zed2009]

Hi,

Thanks for all your replies much appreciated.

Zed