Morning,
Completed laying all the tiles.
Returned when customer informed they are not happy and dont want me to complete the work. His reasons I think are unreasonable:
Those that are in more prominent positions can be removed and recut then fitted. We are talking about a few mm difference. Again I used 2.5 mm spacers so once grouted even a 1mm wider gap in the odd place will be filled by grout and not look out of place with the overall look.
He told me industry standard is to leave a 3mm gap between worksurface and tiles, which in all the years of tiling I have never heard of... I and my colleugues have allways tiled tight to the worksurface then grout and finally silicone.
Inperfections in some cuts can either be redone or rectified with grouting. Having offered both options the customer still is not happy and wants it ALL redone. This I feel is unreasonable. I have not been paid and cant be held responsible if he chooses to remove all tiles and retile, or am I wrong?
Any thoughts from other tilers and general comments please?
Completed laying all the tiles.
Returned when customer informed they are not happy and dont want me to complete the work. His reasons I think are unreasonable:
Those that are in more prominent positions can be removed and recut then fitted. We are talking about a few mm difference. Again I used 2.5 mm spacers so once grouted even a 1mm wider gap in the odd place will be filled by grout and not look out of place with the overall look.
He told me industry standard is to leave a 3mm gap between worksurface and tiles, which in all the years of tiling I have never heard of... I and my colleugues have allways tiled tight to the worksurface then grout and finally silicone.
Inperfections in some cuts can either be redone or rectified with grouting. Having offered both options the customer still is not happy and wants it ALL redone. This I feel is unreasonable. I have not been paid and cant be held responsible if he chooses to remove all tiles and retile, or am I wrong?
Any thoughts from other tilers and general comments please?