I have the following problem with my Aqualisa Quartz 9.5kw shower. It was working as expected until approx June 2018 (when the weather became hotter, possibly connected to the problem)
I have carried out the test for an airlock and there were no issues and descaled the hose and head.
I live in an apartment and the water pressure in my apartment is set to full with no other water pressure issues.
Could anyone suggest any reason why this is happening and if it sounds like the unit is faulty?
Thanks!
- when turning on the shower, no hot water comes out until the dial is turned to full hot (3 o'clock). The, the pump becomes very loud and the water becomes very hot.
- when turning the dial back to a colder temperature, the water gets cooler and goes to the correct temperature.
- hot water also comes out when the shower is turned on and the dial is not set to full hot, and the shower hose and head are lowered.
- Once the head is lowered hot water begins to come out with the dial set to the normal position for a hot shower (1 o'clock)
I have carried out the test for an airlock and there were no issues and descaled the hose and head.
I live in an apartment and the water pressure in my apartment is set to full with no other water pressure issues.
Could anyone suggest any reason why this is happening and if it sounds like the unit is faulty?
Thanks!