B & Q Barcelona Bathroom Suite. WC sump problem

[criston]

Some time back I installed the B & Q Barcelona WC & immediately ripped it out & replaced it. The reason was, with the water sump position close to the front, it was embarrasing for anyone to use it. It needed cleaning continuously on the sloping back portion. B & Q are still selling them, calling it a Euro Design. After lengthy correspondance, they would not compensate me for all the extra expense I had incurred. This I know is a topic most people would avoid, but I wondered if any one else had been put to considerable expense because of this problem. I cant understand why B & Q continues to sell them.

 

[bernardgreen]

The Euro design where the excreta is left on a flat area before being washed away is useful for those who wish, for medical reasons, to inspect their waste.

I knew a couple who imported a French toilet for their UK flat for just that reason.

 

[jwilliams]

Did you not look at it before installing it?

 

[PilotPete]

One would guess not. and I can't resist saying that 5h:t happens sometimes!

PP

 

[BigIan]

We bought the neuveu suite and the bath was pants, it was wafer thin and broke in my hands. as i was installing it. again no luck with B&Q customer service as it was fine when it left the store.

I now avoid there suites like the plague...

 

[tynan]

I remember those toilets in Germany at least, it became fascinating after a while, I don't recall any problems with it needing cleaning, it was rather powerful symbolism the way it all shot off when sir was ready

granted it may not have been a B&Q model

 

[AndersonC]

I now avoid there suites like the plague...

I currently avoid B&Q like the plague, what a bunch of fooking fools they are!!

 

[BigIan]

Yeas but its open till 9 where as i`m lucky to find my local merchants open past 4:30 so it comes in handy

 

[tynan]

it's only a shop, even a handless fool like me can see what he's buying and how much for, and it's open all of the time as posted

 

[Nige F]

The Euro design where the excreta is left on a flat area before being washed away is useful for those who wish, for medical reasons, to inspect their waste.

I knew a couple who imported a French toilet for their UK flat for just that reason.

We used to have them over here, in Victorian times .....called a Washout bowl Faecus vide et flushorum

 

[suniil]

I got a valancia toilet suite from B&Q, when i opened the package at home, wash basin was broken & toliet seat, cistern package were missing

Luckily i managed to get it replaced

 

[breezer]

Luckily i managed to get it replaced

otherwise you would have had nothing to go on

 

[petetheleak]

otherwise you would have had nothing to go on

 

[Sylvan Tieger]

otherwise you would have had nothing to go on

What a great quote and how true.

NYC out lawed those toilets in the early 1940s even though as an apprentice in 1969 -1974 I did notice some in 5 story walk ups, along with the wooden tanks with a copper box inside and a pull chain.

Ahhh the good old days

 

[robhar]

Same problem as you had. I raised the problem with B&Q in November 2009 just after it was fitted and agreed with the sales man to have the flush system improved and see if things got any better and if not call him back , I have rang them again today as things are as bad but the sales man I dealt with has left under a cloud .(good news for me I think) A very nice chap on the phone was very sympathetic and would pass on my problem to the Product Manager who will call back tomorrow.
I will keep you up to date.

UP DATE - 16.02.2010
B&Q have agreed to replace it. Bangor store in North Wales. Very understanding. The same problems should be treated in the same way so get back to the store you bought it from and demand equality.