Hi, i had a completely new central heating system installed by British Gas in November.
They installed a Gloworm Micron 60FF boiler and 7 new radiators a new pump and all new pipework.
From day one it has been a nightmare.
Now 2 months on we are onto our 2nd boiler, 2nd pump and we have had over 14 damaged radiators delivered (Myson).
Our main problems have centered around noise issues.
BG have had the upstairs floor up 4 times to sort out expansion and contraction issues. They have failed miserably. The constant knocking noises coming from the pipework is driving us to distraction.
Also the 'system noise' is very bad.
They have balanced the valves, we have reduced the pump output all to no avail. Gloworm engineers have been round and taken water away for analysis.
The system is open-vented so the air in the system should leave of its own accord. Though we have bled the rads on several occassions air in the system is still a problem.
I'm due a visit by British Gas top brass on Monday. i'm sure they will tell me they have nothing new to offer to help my situation. Has this happened to anyone else out there?
They installed a Gloworm Micron 60FF boiler and 7 new radiators a new pump and all new pipework.
From day one it has been a nightmare.
Now 2 months on we are onto our 2nd boiler, 2nd pump and we have had over 14 damaged radiators delivered (Myson).
Our main problems have centered around noise issues.
BG have had the upstairs floor up 4 times to sort out expansion and contraction issues. They have failed miserably. The constant knocking noises coming from the pipework is driving us to distraction.
Also the 'system noise' is very bad.
They have balanced the valves, we have reduced the pump output all to no avail. Gloworm engineers have been round and taken water away for analysis.
The system is open-vented so the air in the system should leave of its own accord. Though we have bled the rads on several occassions air in the system is still a problem.
I'm due a visit by British Gas top brass on Monday. i'm sure they will tell me they have nothing new to offer to help my situation. Has this happened to anyone else out there?