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- 11 Dec 2004
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We had new polypropylene carpet and underlay laid in our lounge in December on top of parquet which is laid on a concrete floor. Previously there was wool carpet and underlay already there on top of parquet with no problems. Fitters said there was no reason not to lay over parquet, they removed all broken wood blocks and screeded where necessary before fitting carpet.
About 4 weeks ago we noticed carpet bulging in one area, called the fitters in, they said that the parquet is blowing, possibly due to damp. The boss came round last week with damp meter, lifted carpet and found the parquet was damp, said it was not their fault (they didn't test for damp before laying carpet and said they never do that) and that we should contact insurance co. Insurance are sending someone to inspect but said if it's due to faulty damp course we aren't covered. We don't think there are any pipes in the area but as it's a concrete floor we don't know for sure. We have now noticed other areas of the carpet are starting to bulge.
Could it possibly be caused by type of underlay or man made carpet? I read in a previous topic about Cloud 9 underlay causing problems but that problem had been rectified by manufacturers. Don't know name of our underlay, all I can remember is that it was blue on one side! If this turns out to be the cause, who is to blame? Shouldn't the carpet supplier have recommended a different carpet or underlay?
Advice would be much appreciated
About 4 weeks ago we noticed carpet bulging in one area, called the fitters in, they said that the parquet is blowing, possibly due to damp. The boss came round last week with damp meter, lifted carpet and found the parquet was damp, said it was not their fault (they didn't test for damp before laying carpet and said they never do that) and that we should contact insurance co. Insurance are sending someone to inspect but said if it's due to faulty damp course we aren't covered. We don't think there are any pipes in the area but as it's a concrete floor we don't know for sure. We have now noticed other areas of the carpet are starting to bulge.
Could it possibly be caused by type of underlay or man made carpet? I read in a previous topic about Cloud 9 underlay causing problems but that problem had been rectified by manufacturers. Don't know name of our underlay, all I can remember is that it was blue on one side! If this turns out to be the cause, who is to blame? Shouldn't the carpet supplier have recommended a different carpet or underlay?
Advice would be much appreciated