Our boiler has packed up and after 4 fruitless visits, the service company that I have paid £300 per year for have decided the installation is wrong. The boiler is a Glow Worm 30sxi condenser. After the last visit the guy seemed to run off muttering something about the system not having a "permanent live supply" (which it does have via a switched fused spur) or an "external bypass". As a result they cant fix it and want more money to come out again once I have addressed these issues. Does anyone know if the external bypass is necessary on a 30sxi? Looking through the manual I have found reference to an internal bypass, so is that not relevant? And surely if the boiler is getting 240v, then its getting 240v! The whole system has worked fine since it went in 3 years ago. Kind of feel like I am being scammed here....
3 weeks no heating! And counting.
Thanks for any help/advice in advance
3 weeks no heating! And counting.
Thanks for any help/advice in advance