Hi,
We recently had a Yeoman multifuel burner installed. We are complete novices and have read the manufacturers instructions but there's one thing that's bothering us. The fire roars with all the vents open but also when they are all closed. It's like there's no control. This is only the second time we've tried it out since installation but before going back to the company with a poss fault wondered if anyone could tell us if this is how it should work? I don't think it is but just wanted clarification from an expert. Thank you x
We recently had a Yeoman multifuel burner installed. We are complete novices and have read the manufacturers instructions but there's one thing that's bothering us. The fire roars with all the vents open but also when they are all closed. It's like there's no control. This is only the second time we've tried it out since installation but before going back to the company with a poss fault wondered if anyone could tell us if this is how it should work? I don't think it is but just wanted clarification from an expert. Thank you x