For the last few months we've had ongoing issues with our drains.
Just before Christmas the neighbour was having his toilet backing up, but we had no issues. After christmas our toilet started acting odd, not backing up but "sucking" and emptying itself when flushed.
Shortly thereafter the rainwater gulleys in our back garden started overflowing sewage whenever it rained, and prolonged use of the shower would also cause them to overflow.
My neighbour has a manhole in his garden and opening this we discovered it was full up. We tried rodding it but didnt get anywhere, so he called Scottish water to see if they'd have a look
They sent a guy out and had a look and said it was the "public" sewer for our block that was blocked. The bloke brought his mapping system up on the laptop and showed me that there should be a manhole in my garden as well, but we couldnt find it. The sewer runs along the back of our row of four houses, before turning 45 degrees at the end of my house, travels thru my front garden to a blind connection to the main sewer in the road. The hidden manhole in my garden was the one that covers where it makes its 45 degree turn. The guy spent a good half hour with the jetter and eventually got it cleared.
Plumbing all returned to normal, for about a week or two, then we had some heavy rain and the problems returned.
Neighbour called them out again and they repeated the jetting, this time the guy found a small grille in my front garden which he said was a trap, which he had a go at as well and again got it cleared.
two weeks back i hadnt noticed it blocked, but neighbour had and called them out, the bloke plunged the grille in my front garden and went off saying it was fixed, i was busy but didnt really pay much attention to that visit.
A week later it was blocked again, after some heavy rain the area around the trap in my front garden was seriously flooded so again we called them. This time i'd done some digging and found the manhole in my garden as well. Guy came out and had a look, did some plunging at the small grille in my front garden and "cleared it" and we watched all the manholes empty etc.
Now today i've noticed its blocked up again, about a week after the guy was last here.
Each time they've come out they've blamed the blockage on "baby wipes". Given i'm looking down the same hole as the guy is, theres no way in hell he can know its baby wipes, and it feels to me like a canned answer they blame any blockage on. Me and the neighbour dont even own any wipes and the other two houses on our drain are inhabited with elderly folk.
I'm going to call them out again tomorrow, but this is getting a bit silly and i'm fed up with my front and back garden being filled with sewage!
Surely there must be an actual issue with this drain?
I asked the guy last time if it could be a cracked or collapsed pipe and he assured me "oh no wont be that its just these wipes" but i cant really say i believe him. The neighbour said that when he called Scottish Water the second time, they told him on the phone that if it happened a third time, they'd do a CCTV survey on the drain, but this hasnt happened and its now going to be the fifth call out for the same issue!
Just before Christmas the neighbour was having his toilet backing up, but we had no issues. After christmas our toilet started acting odd, not backing up but "sucking" and emptying itself when flushed.
Shortly thereafter the rainwater gulleys in our back garden started overflowing sewage whenever it rained, and prolonged use of the shower would also cause them to overflow.
My neighbour has a manhole in his garden and opening this we discovered it was full up. We tried rodding it but didnt get anywhere, so he called Scottish water to see if they'd have a look
They sent a guy out and had a look and said it was the "public" sewer for our block that was blocked. The bloke brought his mapping system up on the laptop and showed me that there should be a manhole in my garden as well, but we couldnt find it. The sewer runs along the back of our row of four houses, before turning 45 degrees at the end of my house, travels thru my front garden to a blind connection to the main sewer in the road. The hidden manhole in my garden was the one that covers where it makes its 45 degree turn. The guy spent a good half hour with the jetter and eventually got it cleared.
Plumbing all returned to normal, for about a week or two, then we had some heavy rain and the problems returned.
Neighbour called them out again and they repeated the jetting, this time the guy found a small grille in my front garden which he said was a trap, which he had a go at as well and again got it cleared.
two weeks back i hadnt noticed it blocked, but neighbour had and called them out, the bloke plunged the grille in my front garden and went off saying it was fixed, i was busy but didnt really pay much attention to that visit.
A week later it was blocked again, after some heavy rain the area around the trap in my front garden was seriously flooded so again we called them. This time i'd done some digging and found the manhole in my garden as well. Guy came out and had a look, did some plunging at the small grille in my front garden and "cleared it" and we watched all the manholes empty etc.
Now today i've noticed its blocked up again, about a week after the guy was last here.
Each time they've come out they've blamed the blockage on "baby wipes". Given i'm looking down the same hole as the guy is, theres no way in hell he can know its baby wipes, and it feels to me like a canned answer they blame any blockage on. Me and the neighbour dont even own any wipes and the other two houses on our drain are inhabited with elderly folk.
I'm going to call them out again tomorrow, but this is getting a bit silly and i'm fed up with my front and back garden being filled with sewage!
Surely there must be an actual issue with this drain?
I asked the guy last time if it could be a cracked or collapsed pipe and he assured me "oh no wont be that its just these wipes" but i cant really say i believe him. The neighbour said that when he called Scottish Water the second time, they told him on the phone that if it happened a third time, they'd do a CCTV survey on the drain, but this hasnt happened and its now going to be the fifth call out for the same issue!