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I'm at a loss with this one and hoping some of you guys can help.
I have a pal with a DVD/CD Drive in his computer. He's only recently noticed however that the Drive isn't reading Audio CD's (it had previously been able to do this). It will play a DVD with sound no problem. You can insert a CD-R Disk and use Nero to write files (including MP3s) to the CD-R Disk. The Drive can see this disk and you can access the files and play the MP3's. However, if you insert an ordinary Audio CD, the little green drive light come on (as normal), then stops flashing and nothing happens! Not even an error message. This is the same with ANY Audio CD. We tested the CD's on a normal Stereo System and they all work perfectly.
We've updated the Drivers and tried System Restore although that's another issue as it fails to restore. I think his Norton 360 is blocking this but I'm not sure and have no idea how to stop it interrupting a Restore.
Any help would be appreciated.
Thanks in advance.
I have a pal with a DVD/CD Drive in his computer. He's only recently noticed however that the Drive isn't reading Audio CD's (it had previously been able to do this). It will play a DVD with sound no problem. You can insert a CD-R Disk and use Nero to write files (including MP3s) to the CD-R Disk. The Drive can see this disk and you can access the files and play the MP3's. However, if you insert an ordinary Audio CD, the little green drive light come on (as normal), then stops flashing and nothing happens! Not even an error message. This is the same with ANY Audio CD. We tested the CD's on a normal Stereo System and they all work perfectly.
We've updated the Drivers and tried System Restore although that's another issue as it fails to restore. I think his Norton 360 is blocking this but I'm not sure and have no idea how to stop it interrupting a Restore.
Any help would be appreciated.
Thanks in advance.