Dyson DC04 noise

[muran]

Hi

I have a Dyson DC04 Absolute and when I use it, it makes an horrific noise as though something is caught in it. The brush is clean and I've checked all the pull out sections to check for foreign objects. Also taken the brush off but couldn't find anything. Filters are clean too.

It does work however when I switch it to the delicate floors and rugs option, it also works when upright and using the nozzle. It just doesn't like the normal vacuuming mode.

Please help as my back is killing me from vacumming with the nozzle.
Thanks

 

[jj4091]

From what you describe the noise only occours when the brush drive is engaged, so the problem must be either the brush itself or the drive to it. Remove the brush again & look at where the belt goes to, if everything is ok then you will need to go much deeper & check the motor bearing,but it does not sound like that is the cause.

 

[muran]

Thanks jj4091

Will have another look behind the brush. We really don't want to fork out 30 odd quid + for a repair/service, so any he advice is greatly appreciated.

 

[jj4091]

Your welcome, hope you can fix it, Dyson charge 50 odd quid I'm afraid.

 

[Belle427]

mine did this,it was to do with the drive belt jamming and not rotating the brush properly,have a good look to see if there are any objects stuck in there