Faulty Dish message

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Just moved into a property that had sky Q. Just trying to find the correct feed from the sat dish and getting "faulty dish" message from one of the 5 satellite cable connections. Can't really find an answer anywhere so just wondering what this could be without calling an engineer out please. Only wanting to connect freesat.
 
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AFAIK for just a freesat box you will need an old style LNB not the new Q one (they work differently) strange to have 5 satellite connections though are you sure they all come from the dish?
 
AFAIK for just a freesat box you will need an old style LNB not the new Q one (they work differently) strange to have 5 satellite connections though are you sure they all come from the dish?
The Arris Freesat box can use either type of LNB.
 
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Just moved into a property that had sky Q. Just trying to find the correct feed from the sat dish and getting "faulty dish" message from one of the 5 satellite cable connections. Can't really find an answer anywhere so just wondering what this could be without calling an engineer out please. Only wanting to connect freesat.

If you have 5 cables direct from the LNB on the dish then you have something called a hybrid LNB. That's good.

Your hybrid LNB is the old 4-output type and the new two-output wideband all rolled in to a single package. Here are the 2+2 and the 2+4 versions.

EL027 028.jpg


For any satellite box that worked with your old normal (Sky HD) 4-output LNB then you want to find the cables coming from the legacy ports.

The WB ports are the wideband connections for Sky Q or the new Arris boxes if you have one of those.

Incidentally, the Arris Freesat box will work with either the legacy or the WB connections. The advantage of hooking up with two WB is that the box can be used to view/record up to 4 channels simultaneously. With the legacy connections is view one + record one or record 2 whilst watching an existing recording.
 
Thanks for the responses. There are 2 LNB's on the dish which looks new. So I'm assuming 2 input cables and 3 output. That has just saved me a lot of head scratching.
 
there are no input cables they are all output. (although the lnb's are powered by a voltage coming up the cable from the freesat box)
 
Thanks for the responses. There are 2 LNB's on the dish which looks new. So I'm assuming 2 input cables and 3 output. That has just saved me a lot of head scratching.
We need a picture of the dish. Two LNBs means two different satellites.
 
there are no input cables they are all output. (although the lnb's are powered by a voltage coming up the cable from the freesat box)
Sorry that's not from the dish that's inside the void where all the cables are. The 2 input were the twin wires from the dish. All sorted now thanks.
 

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