Hiya
im just getting legal help with a seriouse issue in double glazing.
I contacted Fensa, if the companys name is not on thier list there is nothing they can do.
If companys name is on thier list your are extremely covered as if you have problems they can be corrected whilst Fensa persue the company for monies needed.
It costs a company £200 to register with Fensa and they can be pulled for any problems with thier work,yet another company can do as they like and get no hassel from anyone, (doesnt make sense realy)
If the spec of teh none Fensa fitted windows are not in regs, then the house holder can be made to correct them.
If in court you fight the fitting company, and have held payments back, the company have the choice to remove goods supplied give you back what you have paid and walk away, the problem then is you have no windows. ( yeap i was gobsmacked to be told this)
After much searching, phone calls, advise centres, architects and now a solicitor, I am so shocked at how much, window fitters can get away with.
I am not a window fitter i would'nt know the difference between a bodged window and a cat flap.
I have had 2 windows replaced so far Fensa registered and the security of knowing that is a big relief.
OJ