Not sure if this the correct section but wondered if there were any HETAS experts who could possibly advise?
We had an inset stove fitted in the front room in a Victorian era house by HETAS registered installers. Works great with no problems at all.
I had the same chaps out to install a log burner in the back room - this time not an inset but a small 5kw traditional log burner. The same 904 grade flue was used. The guys fitted the burner and a few days later over the weekend I decided to run it. Within 15mins I noticed a smell in the bedroom above and in a dark room with a torch on I could see swirls of smoke coming out of the fireplace.
Rang the chaps and they came out in no time, removed the flue and checked it and then reinstalled the stove pipe etc. We tested the fire and the same again in the room above.
Being genuine guys, they returned the following day with a new connector and new stove pipe. Removed and reinstalled again....with once more the same results. smoke swirling in the bedroom above.
The front room fire has the same setup in terms of their being a bedroom above with an open fireplace but there has never been an instance of smell or smoke.
We contacted the flue manufacturers who said a small amount of oil is used in the construction of the flue but I've been running the stove to see if this clears up (with a carbon monoxide alarm in the bedroom above) but there's no sign of it stopping.
The only difference between the front and back room is the front room has an anti downdraught hanging cowl and the back room has a traditional hanging cowl with birdguard.
The HETAS guys are stumped and I think the smoke isn't exiting the chimney fully and somehow backing up as the flue will be hung too low below the pot - the HETAS guys tell me this isn't the case.
Has anyone experienced such a thing? Thanks a lot
We had an inset stove fitted in the front room in a Victorian era house by HETAS registered installers. Works great with no problems at all.
I had the same chaps out to install a log burner in the back room - this time not an inset but a small 5kw traditional log burner. The same 904 grade flue was used. The guys fitted the burner and a few days later over the weekend I decided to run it. Within 15mins I noticed a smell in the bedroom above and in a dark room with a torch on I could see swirls of smoke coming out of the fireplace.
Rang the chaps and they came out in no time, removed the flue and checked it and then reinstalled the stove pipe etc. We tested the fire and the same again in the room above.
Being genuine guys, they returned the following day with a new connector and new stove pipe. Removed and reinstalled again....with once more the same results. smoke swirling in the bedroom above.
The front room fire has the same setup in terms of their being a bedroom above with an open fireplace but there has never been an instance of smell or smoke.
We contacted the flue manufacturers who said a small amount of oil is used in the construction of the flue but I've been running the stove to see if this clears up (with a carbon monoxide alarm in the bedroom above) but there's no sign of it stopping.
The only difference between the front and back room is the front room has an anti downdraught hanging cowl and the back room has a traditional hanging cowl with birdguard.
The HETAS guys are stumped and I think the smoke isn't exiting the chimney fully and somehow backing up as the flue will be hung too low below the pot - the HETAS guys tell me this isn't the case.
Has anyone experienced such a thing? Thanks a lot