- Joined
- 31 Oct 2015
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- 4
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Hi there I inherited this system in a property I have bought for holiday rental. I know that the previous owner monitored the alarm and other systems at the property with remote GPRS and was very keen for me to take out a very expensive annual maintenance contract on the systems with his brother in the security business who installed the system when I bought the property. I declined until I knew what I was doing and he didnt pass on any engineer/manager codes or security keys other than the main code. The personal attack alarms have been triggered by guests twice now and at the first go the system seemed to reset itself. The system is redcare monitored and I have been alerted to all triggers which at the time we put down to false alarms (about 6 in three months). The second time it has come up with engineer reset needed on the key pad. When I press the a button to see the alarm triggers I recognise a couple of the alarm triggers but there are a number for flood alert, heat sensor and PA alarms with a message remote alarm breach. I appreciate this could mean anything and I do plan to call someone in to reset the system as I dont have the code but it is possible hypothetically for someone to be logging in remotely with the appropriate access set up and triggering these alarms remotely maybe to persuade me to call them out or that I do need the annual contract after all or is that sci fi stuff?
A general opinion from an expert and some advice on the next course of action would be very much appreciated.
A general opinion from an expert and some advice on the next course of action would be very much appreciated.