We recently moved house and connected everything properly and did one wash with no problems. I think the washing machine might have been pulled out again to get in behind it but no pipes were disconnected. I've tried to do a wash this morning and the tray is filling with water but it seems to be heading straight down through the waste pipe instead of into the drum. I'm getting Error message 2 which means "not filling with water". I've checked the hoses again and everything seems to be fine - no blockages. Can anyone help?