Hi Guys,
We had our VisionHD 1400 AAA machine for 3 and a half years. We do about 3-4 cycles a week. We bough it from EmpireDirect with 5 years warranty for their club members. Unfortunately the company has gone bust and the washing machine started to make an incredible noise while spinning. So loud you can't hear yourself shouting in the kitchen.
It seems the main bearing is gone as there is a bit of play between the inner and outer drums.
I called Hoover and they want about £180 to fix it (perhaps a new drum) which will include a 12month warranty on repair and future faults.
We are not sure what to do. We could pay the £180 for the machine to break down again after 12 months and then get a new one anyway, or just assume this was a bad choice and get a better machine now (which one btw?).
Anyone had experience with these machines, how reliable are they? Have we been unlucky or this is about the time we expect a machine like this to last. I'm a fairly competent DIYer, is this bearing something I could attempt to fix myself?
Thanks for any advice!
We had our VisionHD 1400 AAA machine for 3 and a half years. We do about 3-4 cycles a week. We bough it from EmpireDirect with 5 years warranty for their club members. Unfortunately the company has gone bust and the washing machine started to make an incredible noise while spinning. So loud you can't hear yourself shouting in the kitchen.
It seems the main bearing is gone as there is a bit of play between the inner and outer drums.
I called Hoover and they want about £180 to fix it (perhaps a new drum) which will include a 12month warranty on repair and future faults.
We are not sure what to do. We could pay the £180 for the machine to break down again after 12 months and then get a new one anyway, or just assume this was a bad choice and get a better machine now (which one btw?).
Anyone had experience with these machines, how reliable are they? Have we been unlucky or this is about the time we expect a machine like this to last. I'm a fairly competent DIYer, is this bearing something I could attempt to fix myself?
Thanks for any advice!