I have a Hotpoint BWM129 and it seems to be stuck in the wash cycle.
The programme is going on for hours and when it is stopped the washing is wet so I have to do a separate spin programme, which works fine when I set it manually.
Separately conditioner doesn't appear to be entering the machine and there is a drip from the pull-out drawer where we put washing powder/conditioner.
The machine is two years old and we have performed a maintenance wash (in which the cycle did complete!!) and tried to reset the software by leaving it unplugged all night.
Any ideas/help would be welcome!
The programme is going on for hours and when it is stopped the washing is wet so I have to do a separate spin programme, which works fine when I set it manually.
Separately conditioner doesn't appear to be entering the machine and there is a drip from the pull-out drawer where we put washing powder/conditioner.
The machine is two years old and we have performed a maintenance wash (in which the cycle did complete!!) and tried to reset the software by leaving it unplugged all night.
Any ideas/help would be welcome!