Hotpoint Wd71 - check water outlet

[cakeman]

My Hotpoint WD71 has developed a fault
it says "check water outlet"
i have changed pump
changed wire from pump to pcb
undone down pipe from drum and flushed out
checked outlet pipe not blocked and held it over the sink manually

i am now confused ???

 

[rocks1]

heater down to earth ,check inner bearing has not rubbed onto heater .

 

[cakeman]

thanks rocks1

if i may just verify your knowledgeable diagnosis

the heater earth is the middle one on the heater
so i must check that is connected correctly

check inner bearing has not rubbed onto heater

the only bearing i have any knowledge of is the one on the drum spider and thats not close to the heater so i think i don't know what i am looking for here

thanks in advance

 

[rocks1]

you need to replace the heater at the bottom ,when it gets hot its shorting out ,sometimes this fault is caused by drum surport arm broken or yes the inner drum bearing breaking up and rubbing on the heater .if surport is ok and inner bearing ok then the heater needs replacing .

 

[cakeman]

ok
i'll have to investigate further
as i have only very recently replaced the heating element
is there a chance i fitted it wrong

 

[rocks1]

was it a genuine part not a patten part

 

[cakeman]

patten part i think as it was cheap

it did heat and replaced the old one that did not (e14 code)

 

[rocks1]

did you put a new thermister in it or use old one

 

[cakeman]

came with a new one

 

[rocks1]

need a new new heater .also does it fill with hot water another prob when heater fails some times hot water dont enter mc .

 

[cakeman]

that doesn't appear to be a problem
water comin in no problem i think

 

[rocks1]

4/10 times it will work .put it on a couple of quick washes see what happens .i take it the pump was new as well, these do stall sometimes ,if its a new pump then change the heater and buy a gen one part no 1602026 and swap heater bracket over on the heater.

 

[cakeman]

changed element
checked drum for bearings wear

still the same problem