I have seen this tap today! The trick is mate ur turning it the wrong way, hold the tap, then get rubber gloves and turn the domed top clockwise
Thanks for all the replies, much appreciated. That's interesting, you mentioning that it has a reverse thread, as the taps turn opposite ways to operate. i.e. the cold turns anti-clockwise (I think) to come on, and the hot one turns the opposite way. So, are the threads on both tap heads reverse then, or opposites?!